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Happy Holidays from your Local 166 Administration!
Guide - Read First
Online Payment Intro
Here at Teamsters Local 166 we are pleased to announce the option of online payment! We wanted to keep the process as simple as possible for our members to pay online for various Teamsters Local 166 related business. You now are able to use either a debit or credit card along with e-checks to pay online anywhere, at anytime. All accepted payment type(s) are cash, check (both physical and electronic), money orders, and all major card type(s) (Visa, Mastercard, American Express and Discover). We still accept regular checks and money orders if you do submit them via our mailing address. Currently some features on the online portal have been disabled but we are working diligently to get everything right and running correctly in due time. We have in-person card options at the Bloomington location and over the phone payments for our members to utilize if needed.
Please speak with Zachary Reed ext 213 regarding over the phone payments.
Continue to read below on how to begin with our new online pay portal.
Please note that information on any transaction is not stored by either Teamsters Local 166 nor CardPointe our payment portal provider.
We reserve the right to change, modify, and edit our online payment portal at any time for any reason without notice.
Getting Started - First Step
To start, all members that want to utilize our online payment portal are required to use their unique Member ID Number as the 'customer number' within the payment portal. If you are unsure what your Member ID Number is, please contact the Bloomington Office and any office staff can assist you with getting you that information. We will verify your address, phone number and employer when you call and ask how much you are thinking of paying to confirm what our internal system record reflects. This process is to ensure all information is accurate and that the payment is going to the correct member's account. A Member ID Number is a 10 digit number that is unique to each individual member. Even if you were at a different Teamsters Local Union, your Member ID never will change.
Here is an example of the first section of our online pay portal regarding the Member ID requirement.
Please refrain from using auto-fill when entering your information, some CAPTCHA errors can occur at the time of sale. Manually enter all information in the appropriate fields to ensure the payment is successful.
Second Step
Currently we are only set up for one (1) time payment per transaction. We are working to get monthly automatic recurring payments active but that feature has been disabled at this time. We are working to get that feature up and running as soon as possible.
Enter the amount you wish to pay in the "Total Amount Due" field. This reflects what will be charged one (1) time. There are no additional fees. After you entered an amount, you must select what you wish the money to be posted for. The options are 'dues, initiation, fines & fees and other' at the moment.
*Please note that per our Local 166 Policy, all members dues must be paid current thru the active month for any monies to be posted towards initiation. If your dues are not current thru the active month, all monies will be posted to dues regardless of what is selected.*
Confirm all information with a TITAN Operator at the Bloomington Office to ensure all account information is current and accurate.
Third Step (a)
If paying by a Debit or Credit Card you will select the 'Credit Card' option for this next step.
These fields are where you enter your card information for the transaction.
Third Step (b)
If paying by an electronic check (eCheck) you will select the 'ACH (eCheck)' option for this next step.
These fields are where you enter your banking information for the transaction.
Final Step
Finally, this is where you enter all your billing information for either the card/eCheck used in the transaction. Once all information is entered and confirmed by the member you will click the 'Submit Payment' green button at the bottom to complete the transaction.
Receipt Example
Here is an example of what your emailed receipt will look like. Enclosed in the receipt is your 'Customer/Member ID #', the total amount paid during that transaction, what the payment was for, the transaction ID for reference, and all billing information used. Please keep all records of any monies you submit to the Local Union in the event of any discrepancies.
If there are any issues please contact the Bloomington Office (909) 877-8326 or email payments@teamsters166.com with a detailed inquiry of the issue along with your receipt identifiers.
Please note that once a transaction is completed, the information used will not be stored by either Teamsters Local 166 nor CardPointe our online payment portal provider.
Posting of Money
Each day at the end of business, the online payment batch will close. All deposits within that batch for that day will be posted in our internal TITAN System. If you submit a payment before the batch closing, your payment will be posted that same day. If you submit a payment after the batch closing, your payment will be posted in TITAN the following business day. Each batch closing time may vary, typically 3:30pm (pst) is the closing time. This gives the TITAN Operator time to get the batch posted in a timely manner. In regards to the end of the month closing procedures, every batch will close precisely at 4:00pm (pst) for all in person and over the phone transactions. Members using our online pay portal have until 11:59pm (pst) on the last business day within the month to submit their payment to have it reflect within that month. All payments received off hours will be posted the following business day. The end of the month will always be the last working day of that month. That day varies so we suggest submitting your payments well beforehand to ensure it is posted within the month accordingly.
This policy is subject to change without notice.